Privacy complaints

Contact us

Email contact@starspunlabs.com with the relevant app or game, a clear description of the concern and the outcome you are seeking. Please avoid sending unnecessary sensitive information.

What happens next

We will acknowledge the complaint, investigate the relevant product or record and explain the outcome without undue delay. We may ask for proportionate information to confirm identity where a request concerns personal information.

Independent complaint route

You may also complain to the UK Information Commissioner's Office. You do not have to complete StarSpun Labs' process before contacting the ICO.

Visit the ICO complaints service