LogicLevel Privacy Policy

Who we are

StarSpun Labs Ltd is responsible for your personal information in LogicLevel.

Contact: contact@starspunlabs.com
Office 9267OC, 182–184 High Street North, Area 1/1, East Ham, London, E6 2JA, United Kingdom.

Assessment and practice data

Your answers, saved results, practice history, settings and reminders are stored on your device to provide the app’s features.

To issue your run reference, our service receives a random identifier for your copy of the app. This lets it return the same installation number when needed. We use these records to keep run references consistent and prevent misuse.

Optional research

If you are 18 or over, you can share your first completed assessment for possible future research into how LogicLevel scores relate to IQ scores. Participation is optional and does not affect access to the app.

With your consent, we receive your score, scoring version, the questions used, test date, device type and run reference. You can also provide your age and gender. We record your consent and when your submission arrives.

You can withdraw through your saved result in the app or contact us for help. The app shows when database deletion is confirmed. Removing contributions from research copies may take longer.

Purchases and access

Google Play processes payments. Our service receives purchase references, product details, purchase and refund status, and access dates. We link these to your installation to provide paid access and restore eligible purchases. We use this information to fulfil our contract with you.

Google’s billing software sends Google technical diagnostics, app and device details, and session identifiers to operate and improve billing.

We use Google’s sales and transaction reports to administer purchases and meet accounting and legal obligations. If you use a complimentary access code, our service checks it to provide that access.

Advertising

Sponsored assessments use Google’s advertising services. These process IP addresses, approximate location, advert interactions, diagnostics and device identifiers for advertising, analytics and fraud prevention.

Where consent is required, the app presents Google’s privacy choices. You can change those choices through Advertising privacy settings where available.

Support and security

If you contact us, we receive the contact details, messages and attachments you send. We use them to answer you: under our contract for purchase support, and our legitimate interest in helping users for other enquiries.

We use necessary request and security information to operate our services, prevent misuse and protect paid access. These are our legitimate interests.

Service providers

Cloudflare hosts our website and online services. Google provides store, billing and advertising services. Stackmail (20i) handles support email in the UK.

Online providers process connection and security information, including IP addresses, request times and device information.

Google and Cloudflare process information internationally, including in the United States. Applicable safeguards include the UK Extension to the Data Privacy Framework and approved contractual clauses, including the UK Addendum. Contact us for details or copies.

Their own handling of information is described in Google’s privacy policy (https://policies.google.com/privacy) and Cloudflare’s privacy policy (https://www.cloudflare.com/privacypolicy/).

How long we keep information

Local records remain until you delete them, clear app storage or uninstall. Exported copies are managed wherever you save or send them.

We keep research contributions while needed for the proposed calibration research. We delete them when the work is completed or abandoned, or the information is no longer needed. We retain a minimal withdrawal record while needed to prevent resubmission.

We keep run-reference records while needed to maintain your installation’s number. Purchase and access records are retained while needed to provide paid rights, restore purchases or resolve outstanding matters. Accounting records are kept to meet legal requirements.

We normally keep support messages for 12 months after a matter closes, or longer for a dispute, security incident or legal requirement. Our providers retain independently controlled records under their own privacy policies.

Your rights

You can request access, correction, deletion, restriction or a portable copy of your personal information where those rights apply. Contact contact@starspunlabs.com. We may need information to locate your records and verify your request.

You can object to our use of your information based on legitimate interests. You can also withdraw consent where we rely on it.

You can raise concerns with us or complain to the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.