PITSTORM Privacy Policy

Effective date: 8 November 2026

StarSpun Labs Ltd (company number 17372613), trading as StarSpun Labs, publishes PITSTORM and is responsible for the personal information described here.

Registered office: Office 9267OC, 182–184 High Street North, Area 1/1, East Ham, London, E6 2JA, United Kingdom.

Privacy contact: contact@starspunlabs.com

What the app keeps on your phone

PITSTORM saves these in the app's private storage on your phone so the game works offline:

your audio and difficulty settings;
the player name you choose, if any;
your scores and the on-device leaderboard;
your current run's save point (score, level, health, pedals and next song);
if you buy the full game, a copy of Google Play's signed purchase record.

This information stays on your phone. StarSpun Labs does not receive it.

Buying the full game

Songs 1–3 are free. Google Play handles the one-time purchase that unlocks all 12 levels, including payment, refunds and restoring purchases, under Google's own terms and privacy policy. Google's Play Billing Library, which handles the purchase, may send Google technical information about billing requests and connection issues so Google can operate and support its billing service.

If you buy, Google gives StarSpun Labs sales records showing the order number, date, product, price and tax, your country and the model of device used, and, where Google includes them, your city, state or region and postcode. We use them to keep our accounts and meet tax law (legal obligation).

Contacting us

If you email us, we receive your email address, your message and anything you choose to include. We use it to answer you and keep a record of the request (our legitimate interest in supporting our players).

This web page

This page is delivered by Cloudflare, which processes standard connection information (such as IP address, browser and time) to deliver and protect the website (our legitimate interest in running a secure website).

Who receives information

Google (purchases, sales records and billing-library logs), Cloudflare (website delivery) and our email provider (support messages). Where any of them process information outside the UK, we rely on the transfer safeguards UK data-protection law requires; ask us for details.

How long we keep it

Information on your phone: until you clear the app's storage or uninstall the app. PITSTORM is excluded from Google Drive backup; on some phones, a direct phone-to-phone transfer may copy it to a new phone.
Support emails: 12 months after the request is closed, or longer if needed for a dispute or legal claim.
Sales records: as long as UK tax law requires (normally six years).

Keeping it secure

Game information stays in the app's private storage. The app checks purchases against Google's signature before unlocking. Our email and company accounts use restricted access.

Your rights

You can ask us for a copy of the personal information we hold about you, and ask us to correct it, delete it, restrict its use or give it to you in a portable form, where the law allows. Information kept only on your phone is under your control; you can remove it by clearing the app's storage or uninstalling.

Your right to object: where we rely on legitimate interests (support emails and the website), you can object to our use of your information at any time.

To use these rights, email contact@starspunlabs.com. You can also complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113); you don't have to contact us first.